Qualifi Certified Professional in Operational Risk Management (QCP-ORM)

Qualifi Certified Professional in Operational Risk Management

(QCP-ORM) Certificate

Qualifi Endorsed Course by Arab Trainers Union

Arab Trainers Union | approved/lead delivery centre for Qualifi purposes

The Association of Banks in Jordan (ABJ) | sector partner and implementation

1. Purpose of this specification

This specification defines the design architecture, learner standard, delivery model, assessment framework, quality assurance controls, and launch requirements for the Qualifi Certified Professional in Operational Risk Management (QCP-ORM) Certificate. It is intended to serve as the controlling document for programme development, trainer approval, learner onboarding, assessment design, internal quality assurance, and continuous review.

The specification adapts the discipline, structure, and quality expectations seen in formal risk-management programmes while remaining suitable for an endorsed-course environment. It therefore combines the clarity of a qualification-style handbook with the flexibility expected of a professional certification programme.

2. Programme rationale and market need

Operational risk has expanded far beyond traditional process-failure and loss-event management. Current practice expects risk professionals to understand governance, risk appetite, controls, key risk indicators, event data, scenario analysis, operational resilience, ICT and cyber risk, third-party dependency risk, incident response, business continuity, and assurance interactions across the three lines.

§  Financial-sector standards now explicitly connect operational risk management with change management, ICT, business continuity, and resilience testing.

§  Contemporary operating models require stronger control over outsourcing, critical ICT providers, data integrity, cyber disruption, and cross-functional incident management.

§  Benchmark certificate programmes in the market emphasize practical frameworks, measurement methodologies, and scenario-based application rather than theory alone.

§  Employers increasingly expect professionals to translate policy into evidence: dashboards, risk registers, RCSA outputs, KRIs, loss-event reporting, action tracking, and assurance-ready documentation.

QCP-ORM is therefore designed as an applied professional certificate that validates a learner’s ability to interpret operational risk standards and use them in realistic workplace situations.

3. Programme status and award statement

The QCP-ORM Certificate is an endorsed professional course. It is not intended to replicate a regulated qualification and should not be described as an Ofqual-regulated award. Qualifi endorsement confirms confidence in the centre’s ability to develop and deliver a quality course within its area of expertise; it does not in itself place the programme on the Regulated Qualifications Framework.