Curriculum
Qualifi Certified Professional in Operational Risk Management (QCP-ORM)
Module 1 Operational Risk Foundations, Drivers, Taxonomy, and Risk Context
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Module 2: Operational Risk Governance and Framework Design
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Overview Session 1: Operational Risk Governance - Boards, Senior Management, and Accountability
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QCP-ORM Module 2 / Session 1: Operational Risk Governance - Boards, Senior Management, and Accountability
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Downloadable Worksheet
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Mini-case: Orion Payments Group
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Session assignment: Board and Senior Management Responsibilities for Operational Risk Governance
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Formative quiz- Module 2- Lesson 1
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Overview QCP-ORM Module 2 / Session 2: The Three Lines Model and Role Clarity in Operational Risk
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QCP-ORM Module 2 / Session 2: The Three Lines Model and Role Clarity in Operational Risk
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Downloadable Worksheet : QCP-ORM Module 2 / Session 2: The Three Lines Model and Role Clarity in Operational Risk
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Mini-case: CedarPay Services
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Applying the Three Lines Model to Operational Risk Management
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Formative quiz: Module 2 / Session 2: The Three Lines Model and Role Clarity in Operational Risk
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Overview QCP-ORM Module 2 / Session 3: Policy, Risk Appetite, Risk Tolerance, and Control Environment
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QCP-ORM Module 2 / Session 3: Policy, Risk Appetite, Risk Tolerance, and Control Environment
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Mini-case: NorthGate Payments Group
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Making Policy, Appetite, Tolerance, and Control Environment Work in Operational Risk Management
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Downloadable Worksheet : QCP-ORM Module 2 / Session 3: Policy, Risk Appetite, Risk Tolerance, and Control Environment
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Formative quiz: Module 2 / Session 3: Policy, Risk Appetite, Risk Tolerance, and Control Environment
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Overview Module 2 / Session 4 Escalation and Reporting Arrangements in Operational Risk Governance
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Module 2 / Session 4 | Escalation and Reporting Arrangements in Operational Risk Governance
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Downloadable Worksheet| Module 2 / Session 4 Escalation and Reporting Arrangements in Operational Risk Governance
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Mini-case: Delayed escalation in a payment services firm
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Escalation and reporting review
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Formative assessment| Module 2 / Session 4 Escalation and Reporting Arrangements in Operational Risk Governance
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Overview Module 2 / Session 5 Designing the Core Elements of an Operational Risk Management Framework
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Module 2 / Session 5 Designing the Core Elements of an Operational Risk Management Framework
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Activity : Build the framework
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Mini-case: Building an ORMF for NoorBridge Digital Finance
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Formative Assessment| Module 2 / Session 5 Designing the Core Elements of an Operational Risk Management Framework
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ORMF design
Module 3 Operational Risk Identification, Assessment, Analysis, and Reporting
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Module 4 Technology, Third-Party Risk, Operational Resilience, and Professional Recommendations
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Text lesson
Overview Module 2 / Session 5 Designing the Core Elements of an Operational Risk Management Framework
Welcome to Session 5
This session helps you bring together the governance themes from Module 2 and turn them into a practical operational risk management framework.
You will learn what core elements a workable ORMF needs, how those elements connect, and how to design a framework that is proportionate, clear, and usable.
Learning objectives
- Identify and explain the core elements of an operational risk management framework (ORMF).
- Show how governance, policy, appetite, roles, assessment methods, reporting, escalation, issue management, and resilience interfaces work together.
- Distinguish a paper framework from a working framework that is embedded in day-to-day management.
- Evaluate common framework design weaknesses such as duplication, weak ownership, missing thresholds, and poor integration.
- Draft a fit-for-purpose ORMF outline for an organisation or case-study context.