Curriculum
Qualifi Certified Professional in Operational Risk Management (QCP-ORM)
Module 1 Operational Risk Foundations, Drivers, Taxonomy, and Risk Context
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Overview: Understanding Operational Risk in Context
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Understanding Operational Risk in Context
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Session 1: Understanding Operational Risk in Context
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Activity Discussion - Live Chat
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Test your knowledge: Understanding Operational Risk in Context
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Mini-case
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Formative assessment quiz- Understanding Operational Risk in Context
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Overview: Drivers, Sources, Categories, and Taxonomy
Preview
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Session 2: Drivers, Sources, Categories, and Taxonomy
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QCP-ORM Session 2: Drivers, Sources, Categories, and Taxonomy
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Worksheet QCP-ORM Session2
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Mini-case: Digital onboarding breakdown
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Knowledge check: Session 2: Drivers, Sources, Categories, and Taxonomy
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Assignment : Operational Risk Driver Map and Classification Brief
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Overview: Session 3: Operational Risk versus Enterprise Risk, Compliance Risk, and Conduct Risk
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Session 3: Operational Risk versus Enterprise Risk, Compliance Risk, and Conduct Risk
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QCP-ORM Session 3: Operational Risk versus Enterprise Risk, Compliance Risk, and Conduct Risk
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Mini-case: Session 3: Operational Risk versus Enterprise Risk, Compliance Risk, and Conduct Risk
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Downloadable Worksheet: Lesson 3
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Formative assessment: Lesson 3> Module 1
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Distinguishing the right risk lens in a mixed scenario
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Overview: Session 4: Operational Risk and Organisational Resilience
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Session 4: Operational Risk and Organisational Resilience
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Session 4: Operational Risk and Organisational Resilience
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Module 1 Lesson 4: Exercise : Key concept match
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Activity Module 1: Lesson 4 Class: Protect, respond, recover, or learn?
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Class activity: Protect, respond, recover, or learn?
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Module 1 Session 4: Mini-case analysis
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Module 1 Lesson 4: Session assignment- Resilience analysis brief
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Module 1 Lesson 4: Formative quiz
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Overview Session 5: Taxonomy and Classification of Operational Risk Exposures
Preview
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QCP-ORM Session 5: Taxonomy and Classification of Operational Risk Exposures
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QCP-ORM Session 5: Taxonomy and Classification of Operational Risk Exposures
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Worksheet Session 5: Taxonomy and Classification of Operational Risk Exposures
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Mini-case: Notification and processing breakdown after partner migration
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Taxonomy application brief
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Module 1 Session 5: Formative quiz
Module 2: Operational Risk Governance and Framework Design
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Module 3 Operational Risk Identification, Assessment, Analysis, and Reporting
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Module 4 Technology, Third-Party Risk, Operational Resilience, and Professional Recommendations
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Text lesson
Overview Session 5: Taxonomy and Classification of Operational Risk Exposures
What this session is about
This session helps you classify operational-risk exposures consistently. You will learn why taxonomies matter, how different ways of classifying issues can lead to confusion, and how a simple Level 1 taxonomy can improve reporting, escalation, and action.
Learning objectives
- Explain why taxonomy matters for operational-risk reporting and management action.
- Distinguish cause-based, event-based, impact-based, and consequence-based ways of describing issues.
- Apply a practical Level 1 taxonomy to operational-risk exposures.
- Recognise common classification mistakes and their reporting consequences.
- Use clearer classification language across functions and sectors.