Welcome to Session 5

This session teaches you how to turn operational risk data into concise management reporting. You will learn how to decide what matters most, structure it clearly, and communicate insights, escalation points, and recommendations in a way management can use.

Learning objectives

·       Explain the purpose of operational risk reporting and why management needs concise, decision-ready information rather than raw data alone.

·       Select and organise reporting content such as key risks, KRIs, loss-event data, issues, action plans, escalation points, and control concerns.

·       Distinguish between data, information, insight, and recommendation in an operational risk report or dashboard.

·       Prepare a concise dashboard or management report that highlights trends, breaches, priorities, and required decisions.

·       Communicate operational risk information with appropriate structure, clarity, tone, and professional judgment.

Core ideas for this session

·       Operational risk reporting should support oversight, prioritisation, accountability, and action.

·       A concise dashboard is not a data dump; it is a selected management view.

·       Good reports distinguish data, information, insight, and recommendation.

·       A strong management report highlights material changes, breaches, incidents, overdue actions, and decisions required.

·       Reporting style must fit the audience while preserving accuracy and evidence.