Qualifi Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice

This lesson equips tutors, assessors, and IQA/IV teams to plan and manage assessment with confidence under the QUALIFI framework. Learners practise applying the Fail/Pass/Merit/Distinction grading bands fairly, using criterion-referenced judgement and clear rubrics to improve inter- and intra-assessor reliability. The lesson also builds skill in writing consistent, evidence-based feedback, maintaining audit-ready marking records, and running standardisation and moderation activities that keep assessor decisions aligned and EQA-ready.

This lesson builds tutors’ and assessors’ ability to give feedback that genuinely improves learning—not just “nice comments.” Learners practise using a clear feedback pathway: defining what good performance looks like, comparing the learner’s current work to that standard, and giving timely, specific, and actionable steps to close the gap. The module also develops skills in balancing strengths and improvements, using concrete evidence from the learner’s work, guiding self-assessment, and setting meaningful revision actions that raise performance in the next submission.

This module introduces rubrics as a practical tool for making assessment more transparent, consistent, and fair. Learners explore the key parts of a rubric (criteria, performance descriptors, and levels), compare holistic vs analytic rubrics, and learn how the Qualifi marking rubric converts performance across multiple criteria into a final numeric score and grade band. The module also shows how to use the rubric early for learner self-assessment, and how to use it during marking to improve feedback quality and increase assessor reliability through shared standards and benchmarking.

This module develops practical competence in running Internal Quality Assurance as a continuous cycle: Plan → Monitor → Standardise → Improve. Learners learn how to build risk-based sampling strategies, maintain clear roles and responsibilities, and create strong audit trails that demonstrate fair, consistent assessment decisions. The module also covers managing malpractice risks (e.g., plagiarism/collusion), documenting actions professionally, and preparing evidence packs, tracking systems, and records to ensure the centre is fully ready for External Quality Assurance (EQA).

This module trains centre staff to run Internal Quality Assurance (IQA) exactly in line with Qualifi expectations—from programme start to certification. Learners explore the purpose and functions of IQA, the roles and responsibilities of IQAs and assessors, and how to build a robust quality assurance system with clear policies, audit trails, and fit-for-purpose documentation. The module also develops practical skills in planning sampling strategies (including interim and summative sampling), applying assessment principles (valid, reliable, fair, sufficient, authentic), delivering constructive feedback and SMART action plans for assessors, and maintaining standardisation evidence. Finally, it prepares centres for EQA visits by strengthening record keeping, malpractice/maladministration controls, appeals handling, confidentiality, and compliant data management (secure storage and retention).

This module explains why IQA exists and how it protects the integrity of learning and assessment. Learners explore the core functions of IQA—compliance with awarding-body and regulatory requirements, safeguarding fairness and consistency, supporting assessor development, managing risks, and maintaining standardisation. The module also builds practical understanding of key IQA principles such as planning and risk-based sampling, timing and coverage of verification, verifying different assessment methods (including technology-enabled and remote assessment), and the distinct roles of assessors, internal verifiers, and external verifiers. Finally, it clarifies the regulatory and legislative context (e.g., qualification frameworks, equality, data protection, health and safety) and how centres use self-assessment and continuous improvement to remain approval- and EQA-ready.

This module builds the practical capability to plan, structure, and prepare internal quality assurance so assessment decisions remain valid, reliable, fair, and consistent. Learners explore why IQA planning is essential, how to identify and manage risks to assessment quality, and how to involve the right stakeholders (assessors, IQAs, learners, employers) from the start. The module also explains what a high-quality IQA/Sampling Plan must include—scope and coverage, roles and responsibilities, risk assessment, sampling strategies (interim and summative), standardisation activities, documentation and reporting systems, and continuous improvement actions. Finally, learners practise the “ready-to-run” preparations: information collection, communication and scheduling, administrative arrangements, resource and technology planning, and stakeholder management—so IQA can be implemented smoothly and remain fully EQA/audit ready.

This module equips learners with practical skills to monitor assessment quality through effective sampling and evidence review. Learners evaluate a range of sampling techniques across different assessment methods (tests, assignments, portfolios, workplace observation, professional discussion, RPL, presentations), and learn how to select sampling intensity based on risk factors such as assessor experience, workload, multi-site delivery, qualification complexity, and centre maturity. The module also clarifies the key quality criteria used to judge assessment decisions and processes—validity, authenticity, sufficiency, reliability, currency, and fairness—alongside standards for assessor record-keeping, justification of decisions, consistency/standardisation, and alignment to required awarding-body standards. Technology-enabled monitoring (e-portfolios, recorded evidence, online platforms) is included to support secure, efficient audit trails and continuous improvement.

This module builds practical competence in managing, protecting, and auditing assessment information to meet centre requirements, awarding-body expectations, and legal duties. Learners develop secure systems for accurate record keeping across the full learner journey (assessment decisions, evidence tracking, feedback, action plans, IV/IQA records, standardisation minutes, and certification claims). The module also focuses on data protection and confidentiality, including lawful handling of learner data, access controls, secure storage for paper and electronic records, retention schedules, and safe disposal. By the end, learners can maintain clear, compliant audit trails that support reliable internal verification and confident external review.

This module equips tutors, assessors, and IQAs with the legal and procedural knowledge needed to run fair, safe, compliant, and defensible assessment and internal quality assurance. Learners explore how regulatory expectations flow from regulators and awarding bodies into centre policies, and how these rules shape day-to-day IQA practice (planning, sampling, standardisation, record keeping, appeals, and malpractice controls). The module also develops practical competence in health & safety, equality and reasonable adjustments, confidentiality and data protection, and secure handling of assessment information. Finally, it shows how technology (e-portfolios, online assessment, video/audio evidence, remote sampling) can strengthen IQA—while maintaining authenticity, security, and reliability—supported by reflective practice and CPD to keep staff current and centre systems continuously improving.

This module builds the practical skills needed to plan and run Internal Quality Assurance (IQA) as a structured, evidence-led system, not a last-minute check. Learners learn how to identify where quality risks appear across the assessment cycle, then design and agree an IQA plan that matches their role, the qualification’s needs, assessor experience levels, and the centre’s resources. The module focuses on selecting the right monitoring methods (e.g., document checks, observation, evidence sampling, questioning, learner feedback, RPL review), setting clear schedules and communication routes, and applying risk-based sampling to achieve strong coverage without overloading staff. By the end, learners can produce a clear, auditable plan that supports consistency, fairness, compliance, and continuous improvement, including CPD tracking and standardisation arrangements.

This module develops the learner’s ability to evaluate assessment quality in real practice, using structured internal monitoring and evidence-based judgement. Learners learn how to carry out monitoring activities (observation, sampling of work/products, portfolio checks, questioning, learner discussions, witness testimony, RPL review, and record audits) and then judge whether assessment practice meets required quality standards. The module also strengthens competence in evaluating assessors’ occupational and assessment expertise, checking whether assessment planning is aligned to standards, and confirming that assessment methods are safe, fair, valid, and reliable. Finally, learners practice how to verify that decisions are made against specified criteria, and how to compare assessor decisions to ensure consistency and standardisation across units, sites, and assessors—producing clear audit trails, improvement actions, and good-practice sharing that prepare the centre for external quality assurance.