Overview: Session 4: Operational Risk and Organisational Resilience

What this session is about

This session explains how operational risk management connects with organisational resilience. You will learn why resilience is not just a continuity plan, how critical operations and dependencies should be identified, and how organisations should prepare to respond, recover, and learn from disruption.

Learning objectives

·       Explain the relationship between operational risk management and organisational resilience in practical terms.

·       Define critical operations, key dependencies, and tolerance for disruption using clear workplace language.

·       Differentiate prevention, response, recovery, and adaptation within a resilience approach.

·       Recognise how business continuity, incident response, and disruption testing support resilience rather than replace it.

·       Use near misses and incidents to identify lessons learned and improvement priorities.

Session overview