Refund and Returns Policy
Arab Trainers Union
Website: www.arabtrainers.org/ar
Effective Date: 24 December 2023
Refund Policy for Training Course Purchases
All course purchases made through Arab Trainers Union are non-refundable.
Once a course is purchased, the transaction is considered final, and no refunds will be provided.
It is the responsibility of the buyer to ensure that the chosen course meets their expectations and requirements before making a purchase.
Refund Policy for Membership Fees
Membership fees paid to Arab Trainers Union are non-refundable.
Memberships are considered active for the specified duration upon payment, and no refunds will be issued for any unused portion of the membership period.
Returns for Payment Mistakes
In the event of a payment mistake, such as overpayment or duplicate transactions, Arab Trainers Union is committed to rectifying the error promptly.
Customers who believe there has been a mistake in their payment are required to contact our customer support within 7 days of the transaction date.
The customer support team will investigate the reported payment mistake and, if verified, initiate the refund process for the overpaid or duplicated amount.
Refunds for payment mistakes will be processed using the original payment method whenever possible.
Contact Information for Refund and Returns
For any concerns related to payment mistakes or other refund-related issues, customers can reach out to our customer support team at email: info@arabtrainers.org or phone number: 0096265399056.
Exceptions
Arab Trainers Union reserves the right to make exceptions to this policy in cases of extenuating circumstances or as required by applicable laws and regulations.
Modifications to the Refund and Returns Policy
Arab Trainers Union reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. The latest version of the policy will be posted on the website.
By making a purchase or becoming a member of Arab Trainers Union, customers acknowledge that they have read, understood, and agreed to the terms outlined in this Refund and Returns Policy.